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FAQ

  • Payments
    We accept all major creditcards and E-transfers.
  • Sponsored Riders
    Sponsored Riders (Professional Riders) If you are a rider that holds a Pro Status at shows please email us more information on yourself and your Sponsorship package! (Jr. and Amateur Status riders do not qualify for a Sponsorship Position)
  • Pop Up Shops
    Yes, we do plan on having some pop-up shops in the future! Please check our pop up shops tab under contact us to see when and where we will be next!
  • Donations & Sponsorships
    Umm.....YES! Of course, we want to help any way we can! We love supporting local events and shows! Please contact us with the following information and we will get back to you! 1. Event or show name? 2. Location and hostname? 3. Date? 4. Type of donation or sponsorship you are looking for? 5. Type of event or show and discipline? 6. Is there anything in exchange we would receive? (Logo on flyer, banner, announced at the show, media, promotional?) 7. Contact name and information? 8. Any additional information you can provide?
  • How Can I Participate?
    Its simple! All you need to do is sign up with TWISM and have an account with us! If you don't all you have to do is click create an account! It's simple and FREE. Once you have signed up you will be able to access offers, earn cookie coins with purchase, and other exciting ways to earn coins!
  • How Much Is Cookie Coins Worth?
    Our Cookie Coin Rewards are worth $1 1 Cookie Coin = $1 CAN A Cookie Coin is simply a digital credit to use on our website only. Cookie Coins are not redeemable for cash value.
  • How Can I Earn Cookie Coins?
    There is a few different ways you can earn Cookie Coins! 1.Simply click on Social rewards Here you can earn easy coins just by sharing us on Facebook, like us on Facebook, follow us on Instagram, and follow us on TIKTOK 2. Earn cookie coins by inviting people you know with our referral program You can send your friends a 10% off code for their first purchase with us (must be a new customer not a returning customer) and once they have placed their first purchase with us you will receive 5 Cookie Coins in return. You can send this to as many friends as you would like! 3. Earn 5% back in Cookie Coins on EVERY purchase you place!
  • How Do I Redeem My Points and What Can I Use Them For?
    Simply convert your balance of Cookie Coins you would like to use into a discount code that you can enter at check out. Select Pay With Coins and type in the amount of coins you would like to use. You can use as much or as little as you would like! This will take off the amount of Cookie Coins you have selected to use, off your total! Make sure your Cookie Coins you select to use is the same price as your order or less. It will not deduct the difference and save it for future use. Looking for your code? Check under My Payment Codes for all your codes you have created or redeemed. ***Please note that Cookie Coins cannot be used with other discount codes or promotions that require a discount code***
  • How Quick Do I Get Cookie Coins And Do They Expire?
    Nope! Your Cookie Coins never expire! And as soon as you complete a social rewards promotion or complete a purchase you will receive your points instantly! Please make sure you are logged into your account before checking out to earn your Cookie Coins. We can't credit or recover any coins not earned when you are not logged into your account and have placed an order.
  • I Forgot To Use My Cookie Coins?
    Unfortunately once an order is placed we cannot use any of your Cookie Coins you forgot to use on your order. But if you email us we can cancel your order and you can place it again or save up your Cookie Coins for your next purchase!
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